Your information, handled with care

When you contact us or enquire about a stay, you may share details such as your name, phone number, email address, preferred dates, room preferences, guest information and the message you send us.

We may also receive basic technical information needed to keep the website secure and working, such as browser, device and general usage information.

We use enquiry details to respond to you, check availability, plan your stay and provide the service you request. We may also use information to improve the website, understand which information is useful and protect the resort from misuse.

We do not sell your personal information. We share it only with people or service providers who need it to respond to your enquiry, operate the website, process a requested service or comply with a legal obligation.

We retain enquiry information only for as long as it is reasonably needed for communication, reservations, records and legal or operational requirements.

You may ask what personal information we hold about you, request a correction, or ask us to stop using it for a particular purpose where applicable. Some records may need to be retained for legal or operational reasons.

We may update this page when our website, services or legal obligations change. The date at the top of this page shows when the latest version was published.